Terms and Conditions

1. Agreement to Terms

By accessing or using MyDayRate, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the service.

2. Use of Service

MyDayRate is a platform that connects customers with tradespeople. By using our service, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account
• Notify us immediately of any unauthorized use of your account
• Not use the service for any illegal or unauthorized purpose
• Not interfere with or disrupt the service or servers

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

4. Bookings and Payments

All bookings made through MyDayRate are subject to the following terms:

• Prices are set by individual tradespeople and may vary
• An 8% platform fee will be charged for each booking
• Payments must be made through our secure payment system
• The 8% platform fee is non-refundable in all circumstances
• You agree to pay all charges incurred under your account

5. Tradesperson Obligations

If you register as a tradesperson, you agree to:

• Provide services professionally and competently
• Maintain all necessary licenses and insurance
• Respond to booking requests in a timely manner
• Complete work as described in accepted proposals
• Comply with all applicable laws and regulations

6. Cancellation and Refund Policy

MyDayRate operates as a connection platform between customers and tradespeople. Our cancellation and refund policy is as follows:

• The 8% platform fee is non-refundable under all circumstances
• MyDayRate does not process refunds for the tradesperson's portion of the payment
• Any refund requests or disputes regarding the work performed must be handled directly between the customer and tradesperson
• We recommend discussing cancellation terms with your tradesperson before booking
• If you experience issues with a tradesperson, please contact our support team for assistance with dispute resolution

7. Limitation of Liability

MyDayRate acts as a platform to connect customers and tradespeople. We are not responsible for:

• The quality of work performed by tradespeople
• Any damage or injury resulting from services provided
• Disputes between customers and tradespeople
• Loss of data or interruption of service

8. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of MyDayRate and its licensors. The service is protected by copyright, trademark, and other laws of both the country and foreign countries.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will immediately cease.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@mydayrate.com
Address: [Your Company Address]